Chanade Hemming
Head of Data Products
Enterprises
Reinventing BI: How IAG Loyalty Modernized Analytics with Self-Service Data Apps
Historically, data at IAG Loyalty (home to Avios) could be complex to access as it was available in many places. Since 2023, IAG Loyalty has been working to simplify its data ecosystem, focusing on how teams are set up and organised, how things are done and the underlying technology, by adopting modern tooling.
1 in 3
monthly users are using Astrato daily making true self-service a reality
Weeks to hours
time-to-insight has gone from weeks/months to days/hours
280
dashboard updates published to users in <12 months
Insights from:
Use cases:
Enterprises
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